Event details

The need for digital transformation isn’t going away, and with legacy technology, budget constraints, and lack of skills being the 3 main hurdles for the public sector to address, how can we tackle digital transformation in a way that benefits citizens and doesn’t leave government lagging behind? 

The Government estimates that the UK tech sector’s annual gross value will grow by £41.5 billion by 2025, whilst creating a further 678,000 jobs, so how can we ensure this is being put towards transforming the public sector and that those working within have the skills to work with new technology? 

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WHO ATTENDS

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    Key Note


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    Digital Skills

    In the context of an ever-changing digital public sector, this panel aims to address critical challenges. It focuses on upskilling the current workforce to meet digital demands, retaining, and developing skills for transformation. Despite budget constraints and outdated infrastructure, authorities must prepare for tomorrow by embracing emerging technologies, attracting new talent, and fostering innovation. A digitally skilled workforce is essential for efficient public service delivery and staying ahead of evolving challenges.





    Robert Ling
    Robert Ling Director of Transformation North Yorkshire County Council
    Robert is the Director of Transformation at North Yorkshire County Council where he leads the transformation function across the council, responsible for Digital, Data and Technology, Projects, and Customer Services. He previously worked for Local Partnership as a Project Director specialising in Digital Exploitation, UK Government in the delivery of the national broadband programme. Prior to this Robert worked at Yorkshire Forward the regional development agency, focusing on programmes increasing business performance through Supply Chain Development, ICT Exploitation, and Sustainable Development. Currently Robert is Programme Director for the merger of the 8 North Yorkshire councils into a single new council on April 1st 2023. Outside of work, Robert who is a resident of Harrogate is also a trustee of Ripon Workhouse Museum and Solidaritech, as social enterprise responsible for repurposing IT and distributing to asylum seekers and refugees.
    Kieran Smith
    Kieran Smith Head of Digital Transformation Greater Manchester Combined Authority
    Kieran, with his position as the Head of Digital Transformation at the Greater Manchester Combined Authority, brings extensive expertise in intricate and cross-organizational digital overhauls within the public sector. Before assuming his current role, he served as a project and program manager for Digital Transformation at the Manchester Combined Authority. Additionally, Kieran gained experience as a Systems Improvement Manager at Manchester City Council.
    Kat Sexton
    Kat Sexton Head of Function for Product Birmingham City Council
    Kat Sexton, is currently Head of Function - Product at Birmingham City Council, bringing experience from previous roles at North Northamptonshire Council as Head of Digital and as Service Design Lead at the University of Nottingham. With a robust skill set that includes Training, Management, Project Management and more, Kat Sexton contributes valuable insights to the industry.
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    Data

    In today’s data-driven world, information permeates every aspect of our lives, from welfare systems to transportation networks and urban planning. As we navigate this digital landscape, it’s crucial to stay abreast of evolving data handling methods and avoid lagging behind. Key considerations include implementing practical data handling policies, understanding legal foundations, and addressing cyber risks. Data isn’t just information—it’s the fuel that propels us toward better choices and more efficient public services.


    David Terrar
    David Terrar CEO Cloud Industry Forum

    David is CEO of the Cloud Industry Forum, a not-for-profit trade body that champions and helps accelerate the adoption of cloud technology and services.  He is a well-known strategist, keynote speaker and influencer on business transformation using cloud, digital, social, mobile, collaboration, and ERP.  He spent 9 years at IBM followed by senior management and director roles at Interactive, CSI, Cyberaid, Brook Street Computers, DataWorks, Indus and CODA before starting his own consulting businesses.  David is a regular speaker, chair and moderator at technology events, hosts a weekly interview video podcast called TWF!, and a monthly BrightTALK panel show called Digital Transformation in Action.  He has lectured on digital at Henley Business School, and INSEEC.  A regular awards judge, he is passionate about helping organisations navigate the shift to digital successfully so they can do more with less. 

    Simone Thomas
    Simone Thomas Senior Manager Strategic Data Systems Cheshire West and Chester Council

    Simone has a background in technology services in the Public Sector and currently leads the first data engineering and data science practice for Cheshire West and Chester Council.  She is a passionate advocate for data with a creative flair for problem solving and communicating the value of data in a local authority context.

    Jonathan Pownall
    Jonathan Pownall Senior Digital Specialist National Audit Office

    Jonathan is a digital specialist at the National Audit Office and has over 20 years' experience of assessing digital and technology programmes in the central government sector, including the management of associated technology risk.

    He is a contributing author to numerous NAO reports including Digital transformation in government, Challenges in using data across government, Digital transformation in the NHS and The challenges in implementing digital change.

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    Strategic Keynote - Hyland


    Digital Accessibility

    Join Graham Lewis of Hyland and Shoeb Sarguroh, Head of ECM Centre of Excellence at the Student Loans Company (SLC) as they discuss the steps needed to operationalise your communication workflows. Creating structure and implementing case management as a solution has freed up time and resources, with huge reductions in paper across the organisation, in addition to exponentially improving the citizen user experience. Shoeb shares his key tips and tricks for how to approach such a project, what are the key considerations for building your scope of work and how to choose the right technology partner.


    Shoeb Sarguroh
    Shoeb Sarguroh Head of ECM Centre of Excellence Student Loans Company
    Graham Lewis
    Graham Lewis Public Sector Lead UK&I Hyland
    As the Public Sector Lead for UK and Ireland at Hyland, a leading Gartner content services provider, Graham helps public sector organisations achieve their digital transformation goals with innovative and reliable software solutions. Bringing in over 15 years of experience in marketing and sales, working with various channels and partners to create and execute effective go-to-market strategies that align with business and sales targets.
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    Networking and Infrastructure

    In today’s dynamic work environment, integrating IoT devices is crucial for remote and hybrid work. These devices enhance efficiency, monitor workspaces, and improve collaboration. However, challenges such as trust-buildingfunding constraints, and integration must be overcome. Modernising IT infrastructure and breaking down data silos through a cohesive approach can lead to more efficient public services. Adaptation to the evolving digital landscape requires proactive measures and a citizen-centric mindset 

     


    Clare Dyble
    Clare Dyble Head of IT, Marketing and Communications Great Yarmouth Borough Council
    Constantine Asproulis
    Constantine Asproulis Digital & Data Technology Business Manager UK Export Finance
    Constantine currently holds the position of Digital and Data Technology Business Manager at UK Export Finance. He is an experienced economic analyst, marketing strategist and project manager. Constantine has a proven track record in delivering complex projects internationally and leading cross-functional teams in multiple tech industries, from startups to large enterprises, with a background in international economics, technology management and agile project practices.
    Helen Coomb
    Helen Coomb Cabinet Member for Resources and Transformation London Borough of Redbridge

    Helen has been a councillor in Redbridge in east London since 2010. From 2014 she has held several different Cabinet roles starting with Regeneration, Planning and Property and leading on the delivery of the Local Plan. Her current portfolio is Resources and Transformation which encompasses ICT, Digital, Customers, Procurement and more. This has given her an in depth understanding of the scale of the challenges facing the Council and the need for technology and innovation to deliver services to citizens efficiently.

    Helen was a Primary school teacher until retirement. She is very keen on the digital skills agenda and improving connectivity across the borough.
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    Strategic Keynote - Scriberia


    Dan Porter
    Dan Porter Co-Founder Scriberia
    Dan Porter co-founded Scriberia, one of the world's first visual thinking agencies. He is a pioneer of vision mapping; an innovative form of consultancy that uses drawing as a filter for complex information. It enables key stakeholders to reach consensus and alignment at speed, and communicate their vision at scale. Past projects have included vision mapping the Army’s operating model, the digital transformation of the Prison and Probation Service and Defra’s plans for biosecurity at our borders. Scriberia are an approved Crown Commercial Service supplier.
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    Cloud

    Cloud migration remains an ongoing concern for public sector organisations as technology continues to advance. While cloud-based technologies offer benefits like lower maintenance costs and rapid scalability, several challenges persist. Resource constraints make securing necessary resources difficult, and organisations often struggle to allocate funds and skilled personnel. Additionally, privacy and security concerns arise due to compliance. Ensuring data security and privacy remains a priority. Choosing the right Cloud Service Provider (CSP) is crucial, as technology leaders must navigate a wide portfolio of options. In summary, cloud adoption isn’t one-size-fits-all; organisations must carefully weigh security, cost, and skills considerations to harness the cloud’s potential while avoiding pitfalls.

    Councillor Johnny Thalassites
    Councillor Johnny Thalassites Lead Member for Finance, Customer Delivery and AI Royal Borough of Kensington and Chelsea
    After graduating from University of Bristol and City, University of London, Johnny has gained experience in journalism, teaching and politics. In addition to board roles, Johnny is a Lead Member for Finance and Customer Delivery in Kensington and Chelsea, in which he is responsible for budget setting and improving residents' experience of accessing and interacting with local services.
    Ravinder Singh Zandu
    Ravinder Singh Zandu Head of Digital and Systems Team Cabinet Office - Government Commercial Function (GCF)
    Dr. Ravinder Singh has a successful background in digital consulting/ transformation, AI/ ML, Gen AI/LLMs, IoT, Emerging Technologies & Innovations, enterprise architecture, sustainability, standard, assurance and audits, cyber and information security, program/ project management with budgets up to £1.5bn with broad ‘C-level’ experience in both public & private sectors including World Bank, UK government, Switzerland, Thailand, Colombia, Ukraine, Rwanda, India and other governments, Defence, Big-4 consulting, BFSI, software houses, R&D, telecom & Oil/utility sectors. Ravinder has 2 Copyrights of Software, published 14 research papers, Nominated for Shri Dewang Mehta National Award for Innovation in Information Technology, India; Listed in Who's Who in the World 2020, 2019, 2018, 2016, 2015, 2014 (32nd and 31st Edition) and Who's Who in ASIA (1st and 2nd edition) published in 2006 and 2012, by Marquis Who’s Who, USA; Co-Author of book on “Model Driven Business Process Engineering” by Amazon (2016), & Bentham Science (2014). Accredited IPA Reviewer; Certified PMP, Prince-2, ITIL, Lead Auditor-ISO 27001. CMMI, ISO 9001; Editor of PG, UG and Certificate course material, Board of Studies, Curriculum Design, & Visiting Faculty to various universities and colleges.
    David Terrar
    David Terrar CEO Cloud Industry Forum

    David is CEO of the Cloud Industry Forum, a not-for-profit trade body that champions and helps accelerate the adoption of cloud technology and services.  He is a well-known strategist, keynote speaker and influencer on business transformation using cloud, digital, social, mobile, collaboration, and ERP.  He spent 9 years at IBM followed by senior management and director roles at Interactive, CSI, Cyberaid, Brook Street Computers, DataWorks, Indus and CODA before starting his own consulting businesses.  David is a regular speaker, chair and moderator at technology events, hosts a weekly interview video podcast called TWF!, and a monthly BrightTALK panel show called Digital Transformation in Action.  He has lectured on digital at Henley Business School, and INSEEC.  A regular awards judge, he is passionate about helping organisations navigate the shift to digital successfully so they can do more with less. 

    Patrick Haston
    Patrick Haston Head of Cloud Transformation Cabinet Office

    Patrick leads the UK government’s centre of expertise in implementing SaaS ERP platforms. This team was established to support the Shared Services Strategy for Government and provides advice and guidance to departments as they work together to establish five shared service centres based on five single SaaS ERP instances.

     

    Patrick has over 20 years of experience in ERP and Shared Services and 15 years of managing a software development function. He has written four books, covering software development, leadership and project management.

  • Available On Demand

    Keynote - Fiona James


    Fiona James
    Fiona James Chief Data Officer and Director of Data Growth and Operations Office National Statistics
    Fiona James is a Public Sector Digital and Data leader with a passion for delivery. She currently holds the position as Chief Data Officer and Director, Data Growth and Operations at Office for National Statistics, bringing in experience from her previous roles within different areas of the public sector, for example Deputy Director of Digital at Crown Prosecution Service and Deputy Director, EU Transition and Future Relationships at Government Digital Service. 
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    Digital Citizen Engagement

    In our interconnected world, Digital Citizenship plays a pivotal role in ensuring equal access and participation for all. The goal is to bridge the Digital Divide by addressing disparities in internet access and providing affordable connectivity and devices to underserved communities. Promoting digital literacy programs empowers citizens with essential skills. In the post-pandemic landscape, citizens’ reliance on technology has surged. Key concerns include financial security, privacy, and job security. Educating citizens about online financial transactions, cybersecurity, and data protection is crucial. By fostering digital skills development, we empower citizens to navigate this tech-driven environment effectively.


    Helen Johnson
    Helen Johnson Communities and Inclusion Team (Digital inclusion lead) Stockport Council

    With over 20yrs experience of working with developing communities and neighbourhood inclusion, I enjoy looking for creative solutions with committed people.  Digital expectations during the cost-of-living crisis is a concern for everyone, and I am proud to be working in Stockport, where we have been able to work successfully with amazing partners to provide skills, devices, data and connectivity and support trusted faces in local places across the Borough.

    Sam Lawrence-Rose
    Sam Lawrence-Rose Digital Lead for Digital Inclusion and Capabilities Kent County Council
    Sam is currently the Digital Lead for Digital Inclusion and Capabilities at Kent County Council within the Strategy, Policy, Relationships and Corporate Assurance division, heading up the Digital Kent team. As Digital Lead, Sam oversees the digital inclusion agenda across the county – improving digital access, engagement and skills. Working in partnership with all district and borough councils across the county, along with other partners, such as the NHS – Sam has been able to continue to grow and develop the digital programme, to maximise the impact. Previously Sam worked in the private sector, as a Service Manager for a retail group and latterly as Business Consultant for a global brand supporting franchisees.
    Will Plant
    Will Plant Digital Inclusion Lead Cambridgeshire County Council
    As The Digital Inclusion Lead for Connecting Cambridgeshire, Will’s objective is to help close the digital divide. Connecting Cambridgeshire is a connectivity/infrastructure/digital programme funded by the CPCA to boost better connectivity across Cambridgeshire and Peterborough. As the Digital Inclusion Lead, Will’s focus is on helping communities and businesses utilise this infrastructure to realise benefits in their lives through digital and technology, bringing in his experience from his previous role at Westminster City Council as Digital Inclusion Programme Manager.
    Alex Yoxall
    Alex Yoxall Digital Inclusion & Engagement Officer Wigan Council

    Alex Yoxall is a Digital Inclusion & Engagement Officer for Wigan Council’s Digital Services Team. Alex leads the council’s digital inclusion offer, which comes in the form of the TechMates programme, Tablet Lending Library and National Databank - which all aim to combat the three main pillars of digital exclusion – which are lack of digital skills, no access to a Device and no access to connectivity. Alex also works alongside partners within the council’s Digital Communities Partnership, which sees local groups, organisations and professionals join together regularly to share resources, information and best practice in the fight to bridge the digital divide. Alex’s previous background is within the voluntary sector as an Activities & Engagement Officer, with a focus on working with volunteers to run services that better the local community.

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