Event details

Technology is crucial, but legacy systems, limited budgets, and a skills gap are major obstacles for the public sector. With 58% of councils reporting a digital skills shortage in a 2023 Local Government Association survey, how can we drive transformation that benefits citizens and keeps the government from falling behind?

The UK tech sector is expected to grow by £41.5 billion by 2025, creating 678,000 jobs. Councils spend £1-2 billion annually on IT, much of which supports outdated systems. How can we better allocate these resources to ensure meaningful change and equip workers with the skills needed for new technologies?

While initiatives like the new Department for Science, Innovation and Technology mark progress, more action is needed to address public concerns about emerging technologies like AI and ensure policies keep pace with global trends.

With digital transformation and innovation at the centre of public sector development right now, it is vital that new technologies are utilised to deliver the best public services possible. In order to identify key challenges and solutions, this online conference will consider exactly how organisations can bring tech into their workflow, and how communities can benefit from digital best practice across the board.

 
   

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WHO ATTENDS
  • 08:50 AM - 09:25 AM

    User-Centric Design

    With new technology comes the challenge of adapting to that technology and knowing how to use it to its full potential. The first leaders debate of the online conference will look into how new technologies can be designed and implemented so that they are easy to use by citizens and members of the workforce.


  • 09:35 AM - 10:05 AM

    AI and Machine Learning

    This panel discussion will focus on how artificial intelligence and machine learning can be utilised to improve service and efficiency across the public sector, whilst also keeping the vital human element. With key insight, we will be exploring how AI can truly transform the way that public governance and services are run.


  • 10:40 AM - 11:10 AM

    Improved Data Management

    Data is critical in making sure that services are being delivered to the right people, at the right time, and in the right way. With huge amounts of data being held across the public sector, this leaders debate will delve into how organisations can manage their data in the best way, ranging from storing it, interpreting it, and making sure that it is kept secure from those who wish to use for criminal purposes.


  • 11:45 AM - 12:15 PM

    Educate to Deliver

    The penultimate leaders debate of the conference will look into how organisations can make sure that skills are kept in-line with the wholesale changes being made across public sector digital services. As new technologies become adopted more and more across the sector, it is crucial that the people using those technologies are able to do so effectively and safely, so that peak efficiency and security can be maintained across the digital transformation journey.


  • 12:50 PM - 13:20 PM

    The Digital Divide

    Whilst digital transformation is a key ambition across the entire public sector, there are some communities where achieving this is more difficult. Whether it is because of ageing populations, poor connectivity, or a lack of digital skills, this panel will look to address the challenges in helping communities to embrace digital transformation, to drive up living standards and better public services.


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